In 1969, when Honda came to Canada, we came as a small company with a dream.
We began with motorcycles and power equipment and it took a lot of work to gain the confidence and trust of Canadians. But we worked hard and over time our products earned the respect of the marketplace. And so we grew.
In 1986, we built a manufacturing facility in Alliston, Ontario. In 1998, we built a second plant at that same site, and in 2008, we completed the construction of a third facility, a $154-million engine plant. In May of 2010, Honda Canada moved into our new Gold Certified LEED® (Leadership in Energy and Environmental Design) Head Office in Markham, Ontario and is now home to approximately 600 associates.
Today, Honda employs more than 19,000 Canadians, buys $1.1 billion of goods from Canadian-based suppliers and produces products for the U.S., Mexican, Chinese, and South American markets. Simply put, Honda is an amazing Canadian success story that celebrated its 42nd anniversary in April 2011.
Thank you, Canada.
Car dealership ripoff: Hidden-camera investigation
CBC News 23 SEP 2017 Car dealership hidden-camera investigation reveals how
service centers upsell you on unnecessary work.
on quality and honesty. I grew up in my grandfather's garage, for 40yrs he worked
6 days a week on customer's cars.
He wasn't a wealthy man but he made a decent living. He stressed quality and
honesty above all else. When he passed there were over 300 ppl at his funeral,
most had to wait outside but all paid their respects.
You don't get that level of respect and admiration by "upselling" and trying to line your pockets, you get it by helping ppl and being an honest person and providing quality work.
As a master technician for most of that. I now manage a large repair shop.
I worked at Meineke for a year and the owner would berate me constantly to upscale all
these extras. I told him "I will not forsake my integrity over making an extra buck".
I doubled the clientele, customer retention increased by 60%, and our sales figures
tripled in less than 1 year.
All due to honesty. He fired me a year ago and it was a blessing. I just found out last week, that after I was fired he lost all the business I created and lost both of his franchises, due to ripping off customers. I now manage a repair shop at one of the largest towing companies in So Cal.
My boss doesn't care about how much money I bring in because he knows that honesty builds a broader customer base and makes more money in the long term customer relationship as well as customer referrals.
As most commenters have said, go find a Mom & Pop shop, not these companies without any morals and upscale techniques.
they told her all the brakes to need to be done including rotors (because of warping)
and calipers plus an alignment. They asked me to double check their car because I used to be a mechanic. I test drove it and took all the wheels off to inspect. The brakes were all better than
60% and there were no warped rotors.
The car drove and stopped straight with no vibration and no uneven wear on the tires.
I told my friend he should call the better business bureau on them.
Minnesota for a recall (I think it was for the airbag). They told me I needed a lot of repairs, maybe $2,000 or more or I would find myself on the side of the road with a broken down car.
That was a few years ago and needless to say, I didn't bite. Miles later, I'm still driving it with no problems. I did take it to Adams Auto to get a second opinion and they told me my car was fine.
owners and companies and some really bad ones.
The last one a dealership. The service manager was very crooked and dishonest.
The service advisors there were basically doing what he told them to do and if you didn't upsell you were called out.
A lot of services and parts replaced that weren't needed. I called them out several times on things
and I was blacklisted. Customers would come to me to ask if what was recommended was correct and needed. In a lot of cases, it wasn't.
I myself would never recommend anything that wasn't required and that got me into a lot of trouble and was asked to leave, which I was going to do anyway. Very very bad experience.
With that being said it's the upper management in most cases that are worried about their numbers.
The weekly meetings were on upselling jobs, and if you didn't why was it not done and that you
should call this customer right away and get them down here. I have lived in the same community
for my entire life, crooked dealerships make it bad for honest ones for sure.
Gets what!!!! nothing was done to fire those dishonest mechanics in the shop, so my husband quit working for that dealership because of our Christian values. The last case my husband told the service
manager was about a 2010 Honda Accord EX that his coworker recommended brake rotors
and pads a week before at one of the top Honda dealerships with Honda President Award recognition. When the work order was given to my husband, he inspected the brakes to find out they were new and had the update pads recommended by a Honda Service Bulletin during those years.
It is sad but when mechanics work flat rate in dealerships they sometimes compromise their integrity as a mechanic to make money. some of this pressure comes from the dealership owners because they make so much money front service than the sale of the car.
My husband opened up an independent Honda Acura shop in the same city after he quit to find out American Honda Lawyers sent him a lawsuit letter because of our independent shop.
The reality is that some of this Honda dealership owners can be really evil and come after you because you want to do the right thing and be Honest. Great Video guys!!!
WTF I took the car never went back, It cost $225 to fix it was an Exhaust variable timing actuator. Now I found out after the fact is this If the wrong oil is used It will cause this to go bad.
I mean the wrong weight oil.. This was done at matick Chevrolet Redford Michigan.