As you may have noticed, Tangerine isn't like a typical bank. For one thing, we don’t have expensive brick-and-mortar branches, which means we can pass those savings on to you.
One way we do this is by paying you more interest on your money without charging you unfair fees. But that's just the start.
Life is busy and complicated enough, right? No one wants their banking to be one more complicated thing to worry about. Your money should work as hard as you do, and you shouldn’t have to work hard to make that happen.
It’s why we make it simple to save, simple to understand, and simple to do all of your everyday banking with us. It’s what we call Forward Banking.
Our Orange Background
Although Tangerine is a bank without branches, we are much more than a website on the Internet. Our presence is also established via mobile, at our Tangerine locations and through our contact centres.
Tangerine was launched as ING DIRECT Canada on April 27, 1997.
At the time, Canadians had no real choice in banking. The big banks all offered pretty much the same thing – low interest, with high fees and service charges. We knew we could give Canadians a better option.
Our alternative to traditional banking reflects what a large number of Canadians prefer in today’s reality. Many Canadians understand that safe, secure and innovative banking can be done in a more direct way.
Because our vision so closely aligns with these Canadian values, we remain the leading direct bank in Canada.
New name, same great bank.
In November 2012, Scotiabank completed its acquisition of ING Bank of Canada from Netherlands-based ING Groep, and with that came the need for us to change our name.
ING DIRECT has always been a progressive alternative in the banking industry and our new unique name reflects that. Tangerine is a simplified, innovative and safe approach to your everyday banking.
One that still refuses to charge unfair fees, and one that will continue to offer truly innovative products and award-winning Client service that meets the needs of today’s consumers.
About Tangerine Investment Funds Limited
Tangerine Investment Funds Limited is a wholly-owned subsidiary of Tangerine Bank. Tangerine Investment Funds Limited has been selling mutual funds in Canada since November 26, 1999 with our office and operations located in Toronto.
We're famous for helping Canadians save their money. We don’t believe in unfair fees or minimums and we pay considerably higher interest than the average of the major banks because we believe you deserve more for your hard earned money.
We can do this because we don't have expensive branches to maintain and run. Since we don’t have brick-and-mortar branches to pay for, we save money, and we’re happy to pass our savings on to you.
So where do you turn when you want to talk to someone here at Tangerine?
To experience our award-winning customer service, call us toll free:
To reset your login Secret Questions:
Service in English and French 1-888-723-3304
Tangerine Mortgages (Monday to Saturday, 8:00 am to 10:00 pm ET). We are closed on holidays.
Don't have a Tangerine Mortgage yet?
Service in English 1-800-568-2190 or 416-758-5600
Service in French 1-866-568-2190 or 416-758-5600
If you already have a Tangerine Mortgage:
Service in English and French 1-877-464-5565
Tangerine Credit Card Services
Service in English and French 1-888-826-4374
To Call us Collect (calling from outside Canada)
Service in English and French 416-758-3139
By online chat session
Weekdays: 8:00 am – 8:00 pm ET
Weekend: 9:00 am – 5:00 pm ET
While working on new and innovative ways to help our Clients save money, we're also up to lots of good stuff to show Canadians who we are and how we can help them save their money too.
Latest press releases
February 22, 2017: Tangerine Announces Brenda Rideout as new President and CEO
January 11, 2017: New investment industry changes to create savvier Canadian investors
December 12, 2016: Tangerine named one of Greater Toronto's Top Employers for 2017
November 03, 2016: New Survey Shows Need for Greater Financial Knowledge Among Many Canadians
November 03, 2016: Tangerine Investments Launches New Dividend Portfolio
July 06, 2016: Tangerine Welcomes The 519 into #BrightWayForward Family
June 27, 2016: Tangerine Opens New Pop-Up Location in Calgary
June 04, 2016: Janelle Bekkering Teams Up With #BrightWayForward in Calgary
May 10, 2016: Canadians Spending Money Close to Home This Summer
April 06, 2016: Tangerine Releases ‘Hard Work’ Song from Popular Commercial
April 01, 2016: Tangerine Rolls Out Money-Back Credit Card to All Canadians
February 25, 2016: Ryerson University and Tangerine Team Up To Launch New ‘Thinkubator’
February 18, 2016: New Tangerine Clients Score with Steve Nash Assist Program
January 19, 2016: Millennials Getting A Jump Start On Retirement Savings
January 11, 2016: Tangerine First Bank in Canada to Launch Real-Time Secure Chat
December 02, 2015: Tangerine Joins GivingTuesday Movement to Celebrate Giving Back
November 20, 2015: Tangerine Named One Of Canada's 10 Most Admired Corporate Cultures
October 06, 2015: Tangerine Launches Preview for New Money-Back Credit Card
September 13, 2015: Joel Anthony and Tangerine bring #BrightWayForward to Montreal
August 27, 2015: Tangerine Wins Six Ipsos Best Banking Awards
July 23, 2015: Tangerine ready to throw down moves at 2015 UNITY Festival
June 16, 2015: Summer is spending season for most Canadians
March 29, 2015: Tangerine Brings #BrightWayForward to Vancouver
March 27, 2015: Tangerine mobile banking app comes to apple watch
February 23, 2015: Steve Nash teams up with Tangerine to launch #BrightWayForward
January 26, 2015: Retired life going exactly as planned for most Canadians
November 28, 2014: Tangerine Rewards Canadians on 'Saver Monday'
November 05, 2014: Tangerine Officially Launches Forward Thinking
August 29, 2014: Tangerine Wins Seven Best Banking Awards
August 25, 2014: Tangerine teams up with new media agency
August 22, 2014: Canadians think Friday is the best day of the week
August 14, 2014: For Canadians, back-to-school is the unofficial New Year
For media inquiries, please email us at firstname.lastname@example.org.